• Inside Channel Account Manager

    Job Location US-TX-Irving
    Posted Date 1 month ago(12/12/2018 11:58 AM)
    Job ID
    # Positions
    Employee Type
    R- Regular
    Full Time / Part Time
    Full Time
  • Overview

    Trend Micro: Securing Your Connected World

    Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.

    Duties & Responsibilities

    • Manages and grows new and existing partner relationships by educating partner on events, certifications, trainings, program offers, etc.
    • Prospects and develops new potential partners via telephone by qualifying and tracking leads, researching and identifying key contacts, placing calls to establish business relationships,
      qualifying new accounts and making sales of strategic Trend Micro products.
    • Participates in partner program planning, development, execution and measurement to ensure that programs succeed according to plan.
    • Interfaces with partners to coordinate sales and marketing activity.
    • Monitors client satisfaction and elevates issues of dissatisfaction for quick resolution.
    • Sets own priorities and schedules to meet established goals; meets commitments consistently.
    • Other duties as assigned by Management.


    • Sales experience in security software, and/or services, particularly with Value Added Resellers.
    • Very strong communication and listening skills, ability to establish rapport over the phone, ability to build credibility quickly, and clearly articulate a value proposition.
    • Strong customer service orientation and ability to develop and maintain relationships.
    • Experience with sales automation tools, particularly CRM tools strongly desirable.
    • Professional in appearance with solid business acumen and the ability to present and negotiate.
    • Strong time management and ability to multi-task; takes initiative and follows through.
    • Proficiency with Microsoft Office suite of PC tools.
    • Strong work ethic and commitment to integrity.
    • College degree preferred.
    • Less than 25% travel required

    Experience Required

    • Min 2-4 years of sales experience in security software, and/or services, particularly with Value Added Resellers
    • Min 2-4 years of experience with sales automation tools, particularly CRM tools strongly desirable

    Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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