• Corporate Concierge

    Job Location US-TX-Irving
    Posted Date 3 months ago(11/20/2018 3:47 PM)
    Job ID
    # Positions
    Employee Type
    R- Regular
    Full Time / Part Time
    Full Time
    Corporate Service
  • Overview

    Trend Micro: Securing Your Connected World

    Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.


    At Trend Micro, our company culture is paramount and global in nature. A corporate concierge is a Trend Micro culture ambassador, first and foremost. They are charged with ensuring the global culture is reflected in a local, unique way. This is primarily accomplished by creating an amazing local collaboration experience for their customers: associates (we refer to them as “Trenders”), partners, clients, and other guests.

    Duties & Responsibilities

    • Actively and consistently support all efforts to enhance the overall local experience
    • Be a friendly, helpful, and knowledgeable interface for resources, both internal and external
    • Manage an ongoing food program that includes drinks, snacks, catering, etc.
    • Create a collaboration experience to include resource planning and reservations, catering, and other details
    • Establish and manage partnerships with outside resources such as caterers, restaurants, hotels, transportation, ticket brokers, dry cleaning, salons, etc. for the purpose of enhancing the overall local experience and to create corporate discount programs, if appropriate
    • Upon request, assist visitors with hotel reservations, transportation, directions, activities, dinner reservations, and any other requests that may arise


    • Collaborative team player and have willingness to jump in and assist where needed
    • Professional communication skills both internally and externally (written and verbal)
    • Superior attention to detail
    • Ability to multi-task and work in a fast-paced, rapidly changing team environment
    • High School Diploma or GED required
    • Minimum of 2 years customer service, server, or hospitality experience required
    • Efficient, well-organized, and able to handle a variety of duties simultaneously
    • Proficient computer knowledge required (Microsoft Office Suite)
    • Ability to maintain discretion as appropriate and work well under pressure

    Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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