• Junior Sales Engineer

    Job Location US-NJ-Jersey City
    Posted Date 3 weeks ago(10/29/2018 4:53 PM)
    Job ID
    2018-21253
    # Positions
    2
    Employee Type
    R- Regular
    Full Time / Part Time
    Full Time
    Category
    Technical Services and Support
  • Overview

    Trend Micro: Securing Your Connected World

    Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.

     

    The Junior Sales Engineer (JSE) is an apprentice building up skills and knowledge to perform a cyber security technical activity in a customer facing role. The JSE will have exposure to working with Field Account Managers and Sales Engineers in various customer interactions. This leads to being able to assist RAMs/Internal Sales teams with introductory calls, providing presentations and demos of Trend Micro solutions via telephone and remote meetings. The primarily office-based role requires strong communication and has the ability to solve issues and positioning security.

     

    The role will run for a maximum of two years as a full time Trend Micro employee. The graduation point if achieved will present opportunities based on fit, to include but not limited to; Internal SE, Field SE, Customer Service Manager, Customer Service Engineer and Professional Services.

    Duties & Responsibilities

    • Attend Trend Micro and 3rd party training and certification programs indicated by management
    • Shadow and assist field sales engineers
    • Assist JRAMs / Internal Sales Team remote activities, such as introductory calls and remote meetings for presentations and demos
    • Provide technical knowledge of Trend Micro software products in the pre-sale’s context in a fast-paced environment under supervision
    • Maintain and expand working knowledge of current and beta Trend Micro products
    • Attend events and trade shows
    • Share weekly activity reports highlighting lessons learned

    Qualifications/Requirements

    • Bachelor Degree or similar qualification in Computer Science, or
    • 1-3 years or equivalent experience in technical support, consulting or sales engineering – particularly in the areas of security, or security architecture & design
    • This role requires the ability to fully understand Information Security architectures and quickly identify possible gaps or opportunities for bypassing traditional security technologies
    • Basic understanding of security incidents, network administration and management of security solutions including endpoint/server, web filtering, email filtering and IPS

    Other Requirements:

    • Understanding of Cyber Security landscape and emerging threats
    • Self-motivated and excellent organizational skills
    • Strong communication (written and verbal) and presentation skills, both internally and externally
    • Strong problem-solving skills
    • Collaborative and client focused attitude and approach

    Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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