• Jr. Support Operations Specialist

    Job Location US-TX-Irving
    Posted Date 3 weeks ago(9/27/2018 12:11 PM)
    Job ID
    # Positions
    Employee Type
    R- Regular
    Full Time / Part Time
    Full Time
    Corporate Service
  • Overview

    Trend Micro: Securing Your Connected World

    As a global leader in cloud security, Trend Micro develops Internet content security and threat management solutions that make the world safe for businesses and consumers to exchange digital information. With over 20 years of experience, we’re recognized as the market leader in server security for delivering top-ranked client, server, and cloud-based data protection solutions that stop threats faster and protect data in physical, virtualized, and cloud environments.

    Duties & Responsibilities

    The Junior Support Operations Specialist will be responsible for providing general office support to include front desk and administrative support to all visitors and employees to our office in Irving, TX.

    • Successful candidate will have a professional demeanor and appearance and be able to maintain a positive rapport with employees as well as US and International visitors.
    • Cover the reception desk for 25% of the day and be the primary reception coverage when the receptionist is out of the office.
    • This role is accountable for the front desk needs including transferring calls that are not routed by the auto attendant and must be able to handle multiple incoming lines.
    • Meet and greet all guests and employees that come to visit the office. Assign temporary ID badges as necessary.
    • Will assist visitors and traveling employees with coordinating hotel and various travel bookings in addition to handling meeting arrangements
    • Provide administrative support. 
    • Position will support and back up facility team members as needed.
    • Liaison with property management on maintenance requests.
    • Scheduling and follow up with vendors on maintenance and repair work.
    • Backing up facilities with Shipping, receiving and distribution of packages using FedEx, UPS and USPS
    • Purchase order entry, tracking and follow up.
    • Responsible for coordination of onsite meeting planning, along with ordering catering and scheduling conference rooms as needed. Prior experience planning meetings up to 100 participants is highly desired.
    • Track conference room bookings and follow up with meeting planner for room and catering needs.


    • Minimum of high school diploma.  A college degree is highly preferred.
    • Minimum 1-3 years of experience in office administration.
    • Candidate should possess proficient computer skills including MS Word, Outlook, Excel and PowerPoint and the ability to multi-task and meet deadlines.
    • Responsible for completing other duties as assigned. 
    • The ideal candidate will possess a positive, team oriented and “can do” attitude.
    • Must be able to lift up to 50 lbs. Must be able to work extended hours on occasion.

    Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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