• Sales Operations Manager

    Job Location US-TX-Irving
    Posted Date 3 weeks ago(6/26/2018 12:19 PM)
    Job ID
    # Positions
    Employee Type
    R- Regular
    Full Time / Part Time
    Full Time
  • Overview

    Trend Micro: Securing Your Connected World

    Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.


    The Sales Operations Manager will play a key role in contributing to the growth and productivity of one or more US Sales Regions.  Internally, the Sales Operations Manager acts as the sales organization’s liaison with all other areas of our business (finance, legal, HR, support, marketing, and global resources) to ensure cooperation and consistency across the organization with key company objectives.


    Principle Duties and Responsibilities include, but are not limited to:

    • Align closely as a partner to Sales Leaders to understand strategic sales plan and tactical delivery. Manage relationships with key stakeholders across the sales organization to enable business execution.
    • Develop a model to optimize our investment in field resources across the assigned franchises by optimizing territory mapping. Use this model to deliver information about market share, territory penetration, quota setting, and resource allocation.
    • Partner with sales teams where operational assistance is required in closing deals.
    • Analyze sales data to create historical records and trends for PPR stats, product sales, Region sales, Industry sales, and any other relevant metrics that Sales Management wants to evaluate. Develop, analyze, and dynamically track the leading and lagging indicators of sales team performance across the franchise.
    • Evolve and automate the forecasting system to ensure effective pipeline management and forecast accuracy. Implement a system for tracking , reporting, and dashboarding useful sales metrics to support the US sales management teams. 


    The person will have wide-range experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways by analysis of situations or data through an in-depth evaluation of variable factors. This position will exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results. This position will interact with Sales Directors and other senior personnel within the US and global sales regions.


    • You have a desire to learn, are curious about business, enjoy being challenged, and are results oriented
    • 5+ years of experience in a sales/finance analyst or business operations role
    • Excellent operational and problem-solving skills, coupled with strong business judgement
    • Proficient in using Excel, Power Point, and other database tools is a must. Salesforce experience is an advantage
    • Strong communication skills, an ability to see beyond the numbers and translate these to sound business reasoning
    • Ability to work well with others in a fast-paced environment

    Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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