• Hardware Technician

    Job Location US-TX-Austin
    Posted Date 1 month ago(4/26/2018 4:32 PM)
    Job ID
    # Positions
    Employee Type
    R- Regular
    Full Time / Part Time
    Full Time
    Product Development
  • Overview

    Trend Micro: Securing Your Connected World

    Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.


    Trend Micro Security Products Group (TippingPoint) is seeking a Technician to work with the Hardware Design Engineering group consisting of both Electrical and Mechanical HW Design Engineers.  The Technician's responsibilities will include working with engineers to help troubleshoot HW defects (both design and manufacturing related defects), perform necessary reworks as required, tracking assets, and general lab organization.

    Duties & Responsibilities

    • Electrical & Mechanical Design Reworks per Engineers' Instructions
    • Component Level debug and repair of complex multi-layer high-speed PCBs
    • Create rework instructions for more complex reworkds (BGAs, etc.)
    • Shell Scripting to aid in debug / reproducibility
    • Root Cause Analysis (absolutely no shot-gunning)
    • General Lab Cleanup & Organization.
    • Manual Labor (Handling of 50+ lbs 2U rackmount equipment


    • Associates Degree in Electrical/Electronics Engineering or equivalent experience
    • Understands how to read electrical designs (electrical schematics, layout files, gerber artwork, stackups)
    • Understands how to read mechanical designs (mechanical CAD files, sheetmetal drawings, etc.)
    • Understanding of the use and function of basic rework equipment (soldering stations, microscopes, etc.)
    • Understanding of the use and function of miscellaneous lab test equipment (multimeters, oscilloscopes, logic analyzers, temperature chambers, etc.)
    • Basic understanding of infrastructure equipment and how to use (network switches, terminal servers, remote access, etc.)
    • Computer/Office Skills (Windows, Office Suite, Wiki, Test Plans/Procedures, etc.)
    • Knowledge of embedded Linux is a plus.
    • Knowledge of x86 server systems is a plus.
    • Excellent interpersonal, organizational, and communication skills.

    Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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