Software Development and Operations Engineer

3 months ago(10/31/2017 1:52 PM)
Job ID
# Positions
Employee Type
R- Regular
Full Time / Part Time
Full Time
Product Development


Trend Micro: Securing Your Journey to the Cloud

Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.


If you are an experienced engineer looking for an exciting challenge then we would like to discuss joining the Deep Security team with you!  Deep Security protects millions of servers in data centers and clouds around the globe.  You will share responsibility for the operation and evolution of a world-class SaaS (Software as a Service) running in the Amazon AWS cloud. From development of product features all the way through to engaging with customers to solve their mission critical security challenges you will get to enjoy the entire product lifecycle on a daily basis. Working with a multi-faceted team of engineers, designers, UX leaders and quality assurance gurus there is never a dull moment.  If you are ready to challenge the status-quo then please apply.

Duties & Responsibilities

  • Live and breathe the health of the services you create, with the never ending goal of squeezing every last bit of performance out of the system
  • Ensure the service performance, availability and reliability of all servers and services within the SaaS; maintain a high SLA.
  • Provide operational support and automation tools to application developers leveraging industry best tools and practices.
  • Build back-end frameworks that are maintainable, flexible and scalable
  • Have a strong focus on metrics, measurement, and reporting to tell the story of your success.
  • Exceptional prioritization skills, including transparently communicating time investments.
  • Be passionate about cloud computing, research and implement new technologies and processes as they become available with the goal of learning and improving service quality and reducing costs
  • Be ready for disasters so that customers know recovery is not only possible, it’s guaranteed.


  • At least one major Information Security certification (CISSP, GIAC, etc.) or provable security experience
  • At least three years of experience in any three of the following areas servers: cloud computing, virtualization, storage, database, or network
  • Familiarity with Amazon’s AWS is an asset
  • At least two years of successful experience in large scale service build out and operation
  • At least one year IT operation related experience
  • Hands on infrastructure, systems and application architecture experience in large scale, web-based applications
  • Excellent Linux and Windows scripting skills
  • Proficiency with a high-level programming language such as Java or Python
  • Experience with testing and managing high availability environments with performance of disaster recovery tests on a regular basis.
  • Understanding of load testing, monitoring and performance management tools for every layer of the environment
  • Familiar with various performance monitoring and profiling tools
  • Strong customer service & customer focus with the ability to provide service to all levels of the organization
  • Bachelor of Science degree in related discipline, advanced degree desired

About Trend Micro Ottawa

The Deep Security R&D team is comprised of highly effective small teams that take ownership for various areas of our product and services. The teams work hard innovating to make the best darn software imaginable. The atmosphere is relaxed, spacious, and we strongly value work/life balance and continued learning. A few specifics:

  • Collaborative workspaces with unique and spacious lounge areas
  • Flexible hours
  • Regular Hack Days!
  • Ottawa Senators games and events in our employees corporate suite at CTC
  • Opportunities to pursue training, industry events and conferences
  • Global company, global opportunities
  • Frequent team activities, project celebrations, and knowledge sharing
  • Foosball, ping pong, etc.
  • Regular pizza lunches
  • Free coffee and tea
  • Cheap snacks and sodas

Trend Micro welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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