• Product Manager - DevOps

    Job Location CA-ON-Ottawa
    Posted Date 1 year ago(9/28/2017 3:19 PM)
    Job ID
    # Positions
    Employee Type
    R- Regular
    Full Time / Part Time
    Full Time
    Product Management
  • Overview

    Trend Micro: Securing Your Connected World

    Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.


    Hybrid Cloud Security is real and growing at an amazing pace riding the biggest IT transformation in history - the cloud.  With that, the Hybrid Cloud Security Product Management team is looking for an experienced Product Manager who will build and enhance features iteratively and frequently with our customers across the cloud and data center environments for both our software and SaaS offerings.  A strong passion for both pursuing market-fit and caring deeply about customer success is critical to the role.  You will be working with our customers everyday in our rapidly growing business and have the ability to lead and execute with focus, delivering market-fit solutions incredibly fast, iteratively, constantly.  It’s key that you are passionate about both prospects and paying customers, understanding their needs, and doing everything to delight them.


    We are looking for a candidate that is customer-obsessed with a deep passion for the user experience.  Someone who has showing proven success in ownership, can see the forest through the trees.  We need a passionate product manager who dives deep and has shown demonstrated success in building strong business cases and managing high-growth, successful product launches.   


    In particular, this role will have a focus on driving our offer towards APIs, automation, continuous, frictionless security across the CI/CD pipeline to production.


    The ideal candidate will bring a good mix of enterprise IT Ops, writing code, product management , and a “Lean Start-Up", entrepreneurial approach.   You will be part of a  team in a fast-paced environment that has the entrepreneurial feel of a start-up with one of the hottest offers on the market. 


    Trend Micro Deep Security is a market leader in Hybrid Cloud security solutions leveraged heavily across AWS, Azure, and VMware environments.  IDC has listed us as #1 for 7 years straight, and we are on the top, right of the 2017 Gartner Magic Quadrant for Endpoint Security.  

    Duties & Responsibilities

    • Ability to understand and validate customer problems
    • Ability to find differentiation and value in solutions to solve the customer problems
    • Ability to learn, execute, measure in short iterations
    • Ability to profile for buyer and user personas
    • To write epics, user stories, prioritize backlogs & customer issues, in working agile methodologies
    • To influence pricing models and pricing
    • To help drive improvements in the customer support experience, help, and support enablement
    • To help drive improvements in the sales motion, sales engineering enablement, and overall pre-sales experience for customers
    • Lead and motivate R&D teams, working with them on balancing new features, operational improves, and strategic goals - help the teams move faster!
    • Ability to be agile is a rapidly changing and growing environment 


    • 3-8+ years in product management
    • Computer Science and/or Business Degree (related field) or equivalent work experience
    • Strong finance-related skills; must have an innate understanding of the P&L implications of different business decisions
    • Experience with developing and productizing APIs, SDKs, and all surround collateral to delight developers
    • Experience in working on Operations teams,  DevOps teams
    • Ability to work with DevOps, DevSecOps, CI/CD Pipelines
    • Experience in containers and serverless
    • Experience in working with analysts and analyst research
    • Experience with enterprise security solutions
    • Experience with security compliance - such as PCI, HIPAA, FedRAMP, FIPS, NIST, FISMA
    • Experience working with cloud providers such as AWS, Azure, Google
    • Experience working with VMware, Hyper-V, Openstack

    Trend Micro welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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