Sr Documentation Manager

US-TX-Austin
3 months ago
Job ID
2017-20469
# Positions
1
Employee Type
R- Regular
Full Time / Part Time
Full Time
Category
Product Development

Overview

Trend Micro: Securing Your Journey to the Cloud

Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.

Duties & Responsibilities

  • Lead and develop a team of technical writers maintaining a strong customer focus
  • Work with engineering and supply chain teams to plan software and hardware documentation
  • Deliver quality customer documentation for highly technical, network security audience

Qualifications/Requirements

  • Bachelor’s degree in English, Technical Writing, Computer Science, or equivalent
  • A thorough understanding of software and hardware development
  • Experience working with agile engineering teams
  • Working knowledge of network security and deployment of security hardware and software or similar products
  • Experience with XML-based publishing systems and DITA (Darwin Information Typing Architecture) open standards
  • Excellent written and verbal communication skills, especially the ability to present complex technical information in a clear and concise manner
  • Strong editing skills and attention to detail
  • Strong interpersonal skills
  • Proactive, self-managing, and able to solve issues quickly
  • Ability to produce deliverables deployed across multiple platforms for simultaneous releases

Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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