Logistics Coordinator - Intern

6 months ago
Job ID
# Positions
Employee Type
T- Intern
Full Time / Part Time
Full Time


Trend Micro: Securing Your Journey to the Cloud

Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.


Trend Micro is seeking a Logistics Coordinator Intern for a 6 month paid graduate internship. The successful candidate should have graduated from univerisyt no more than one year ago. The Logistics Coordinator Intern will fulfill hardware orders from order entry through order invoicing. This individual is also responsible for generating system reports covering status of orders, customers and other order fulfillment key processing indicators. Logistics coordinator requires the ability to work independently and to manage priorities and time effectively. In addition this individual will work with internal and external customers to resolve order issues.

Duties & Responsibilities

  • Enter and review sales orders for hardware products in accordance with company policies and procedures
  • Review and complete sales order packages for accuracy, errors, and omissions in conjunction with Trend’s revenue recognition policies
  • Maintain information detailing the status of orders received for processing
  • Resolve discrepancies and order issues across departments quickly to meet processing metrics.
  • Research and address customer questions/issues as necessary
  • Actively participate in the resolution of complex order issues/problems with management as necessary
  • Gather, maintain, and properly file internal and external correspondence as it relates to all sales orders.


  • Ability to multi-task and handle multiple priorities in a fast paced environment.
  • Flexibility to work any shift between the hours of 7am-6pm CST with occasional overtime based on business need
  • Punctual, regular, and consistent attendance is required
  • Ability to be flexible and adapt to changing priorities based on business need

Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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