Trend Micro: Securing Your Journey to the Cloud
Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.
The Technical Advisor (TA) helps customers realize their full potential through accelerated adoption and productive use of Trend Micro Network Defense solutions such as our Deep Discovery and TippingPoint product lines. They are a global team of exceptional people who deliver world class service, earn customer confidence, trust, and loyalty by improving the overall Customer and Partner experience, serving as the customer advocates within Trend Micro and driving customer-centric product improvement.
The TA collaborates with other Trend Micro staff to ensure that Trend Micro solutions are successfully positioned as the foundation of a strategic security program. The TA places clear emphasis on process and data analysis as critical components in the overall solution framework, and balances both customer requirements and technology abilities against operational and security risks within the environment.
The TA will be involved with education and mentorship, supporting the delivery framework, development of technical documentation, stand-alone tools and utilities, advanced topics research, infrastructure design documents, advanced data analysis and reporting, advanced troubleshooting, and technical escalation management for a customer account.
Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.